Your satisfaction is the top priority at curvy corset. Please find our return policy below:
Who is Eligible for Returns
- Return request submitted within 48 hours of order delivery.
- Item must be returned unworn, unwashed, and in their original condition. All tags and packaging must remain intact.
- Custom-made corsets, intimate apparel, and final sale items are not eligible for return. These exclusions are clearly noted on product pages.
How to Initiate a Return
Contact Us: Email us at info@curvycorset.com within 48 hours of receiving your order. Include your order number, a brief reason for the return, and photos if applicable (e.g., for defective items).
Authorization: Once approved, we’ll send detailed return instructions.
Return Shipping:
- Customers are responsible for the cost of return shipping unless the item is defective or we made an error.
- Use a trackable shipping service and keep proof of shipment to ensure safe return of your item.
After we receive and inspect the return, we will notify you of the approval or rejection of your refund. - Approved refunds will be processed to your original payment method within 2 days.
Please note: Original shipping costs are non-refundable. For size or style exchanges, please initiate a return for the original item and place a new order for the desired product.
Damaged or Defective Products
If you receive a damaged or defective item, email us immediately at info@curvycorset.com with your order details and photos. We’ll provide a replacement or refund at no extra cost.
Refunds
- Once we receive and inspect the returned item, we’ll notify you of the refund approval or rejection.
- Approved refunds will be processed to your original payment method within 2 days.
- Please note: Original shipping fees are non-refundable.
Exchanges
- For size or style exchanges, follow the return process and place a new order for the desired item.
Damaged or Defective Items
If your item arrives damaged or defective, email us immediately at info@curvycorset.com with your order number and photos of the issue. We’ll provide a replacement or refund at no extra cost.
Need Assistance?
For any questions or additional help, contact us at info@curvycorset.com.
Thanks for visiting Curvy Corset. We want your shopping experience here to be seamless and enjoyable.